What Our Clients Say

CUSTOMER FEEDBACK - The only true measure of our performance!....... If you would like to comment regarding your experience with any of our panel members let us hear from you!.............CUSTOMER FEEDBACK - The only true measure of our performance!.......



 

Music to Read By!

ALBERT BIANCHI

"Al did a great job"
"It settled within the parameters I wanted."
"The staff was courteous, professional and easy to work with."
"Mr. Al Bianchi conducted this mediation with skill, candor & compassion."
"Mr. Bianchi was great."
"Always the best!"
"Mr. Bianchi is an affable, informed, patient gentleman."
"This case would not have settled without Mr. Bianchi's strong mediation."

JUDGE RICHARD H. BREINER (Ret.)

"Judge Breiner was outstanding in spotting the issues and getting to the major points."
"Very good experience. Will use Judge Breiner and your service again."
"Our client as very pleased with the fine job Judge Breiner did at the mediation and believes that this case never would have settled without his help."
"The best!" (Judge Breiner)
"...this was an extremely difficult case to settle, however Judge Breiner's willingness to listen to the parties and share with them his genuine concern ultimately won the day."
"He's still got it!" (Judge Breiner)
"I don't think this could have been handled better in any respect." (Judge Breiner)
"...appreciation for your efforts to settle...it certainly wouldn't have but for your skill and perserverance and the respect to inspire. Working with you and seeing you in action was a great pleasure..." (Judge Breiner)
"Judge Breiner went the extra mile."
"Successfully facilitated settlement with intelligence and sensitivity"
"Judge Breiner was excellent!"

HON. JEANNE MARTIN BUCKLEY (Ret.)

"....Excellent, very helpful and professional."
Judge Buckley was highly effective and skilled in assisting the parties arrive at their own resolution to the conflict."
"A very difficult case, with charged emotions. Handled by J. Buckley with her usual style and grace. She earned by clients trust and that allowed us to settle the case"
"Commissioner Buckley was very effective - (her non-agressive style helped considerably)"
"My clients and I are always impressed by Jeanne. She makes doing my job much easier."
"Judge Buckley was excellent, as usual."

JUDGE VICTOR M. CAMPILONGO (Ret.)

"Judge Campilongo's effectiveness was excellent"
"Overall, service was top notch"
"I felt the Judge put in the hard work to resolve our attorney fee dispute....the result was fair."
"Judge Campilongo did an excellent job and the case settled on the terms of the last demands. Thanks!"
"The judge really listened to my clients problems...the case settled!"
"I could tell that Judge Campilongo knew what this case was about."
"Judge Campilongo knows what to say, to whom and when. And in the process, he keeps everyone involved and positive."
"The Judge is an outstanding mediator."
"I would use Judge Campilongo again."

NANCY L. CASE

"Ms. Case made herself available to the benefit of our case - Thanks!"
"Nancy worked hard to settle our case"
"...extremely knowledgeable"
"She really knows how to mediate!"
"Nancy cuts to the quick and gets it done."
"She held our feet to the fire and settled the case."
"Damn Good"

CLAYTON E. CLEMENT

"Clay did a great job!"
"So glad he's back"
"His knowledge of the issues was critical in settling our case"

W. GREGORY ENGEL

"In an extensive dental injury case, Mr. Engel brought both plaintiff's treating dentist and the defense dental examiner together at mediation to discuss their respective opinions on X-rays. This reconciled the conflicting positions with proof to both sides as to causation and damages in a most expeditious and economical conclusion."

JUDGE JOHN J. GALLAGHER (Ret.)

"He always gets it done!"
"....the unspoken, but real, sense of comfort of a Spanish speaking judge was a joy to behold."
"Judge Gallagher was excellent. While he disagreed with me on several issues, I am sure he was fair and reasonable."
"Judge Gallagher treated all with respect."
"Judge Gallagher was an effective mediator."
"The judge effectively settled an emotional dispute" (Judge Gallagher)
"Judge John Gallagher was a paticularly good 'fit' for my client."
"It was a well-handled mediation with the best result, a settled case."
"Judge Gallagher impressed both myself and the claims representative with his knowledge and expertise in handling these matters. I would highly recommend him in future mediations."
"Judge Gallager calls it the way he sees it and has no agenda. I appreciate that very much."
"Judge Gallagher remained fluid and flexible in his approach and was successful in getting the matter resolved."

HOWARD M. GARFIELD

"Mr. Garfield was very effective and worked hard to produce a settlement."


JUDGE ARNOLD GREENBERG

"I was impressed with his knowledge of the case"
"An excellent arbitrator...very thorough"

JUDGE INA GYEMANT

"Judge Gyemant was able to convince a very difficult plaintiff of the weaknesses of her case."
"Judge Gyemant is absolutely a miracle-worker!"
"Judge Gyemant received a well-deserved 'standing ovation' for her tremendous efforts in resolving this impossible dispute. I never thought this matter would ever settle. Count me in as one of her faithful references."

JUDGE HENRY B. LASKY (Ret.)

"The staff was very courteous, the conference room was very comfortable and the Judge was very effective. We had a good settlement."
"The atmosphere was friendly and personal. Judge Lasky was very professional and really tried to work with both sides. He took a great deal of time explaining the law to my client."
"Your service was excellent"
"Judge Lasky was, as always, first rate."
Judge Henry Lasky is wonderful, sincere & handled the matter fairly and professionally."

PERRY D. LITCHFIELD

"The special service given by Perry and Diane Story made us feel both comfortable and welcome. Thanks!"
"Perry did a wonderful job of bringing about the settlement."
"Perry is very patient, effective & disarming."
"Good result in very difficult emotional situation. Trustworthy and creative."

SCOTT O'BRIEN

"Scott was the perfect person to handle my client"
"The case settled thanks to your efforts!"
"This was a very complex case with many difficult issues. Mr. O'Brien did a wonderful job."
"...Scott handled a very emotional situation in this delicate probate matter!"
"Scott's low key and focused approach was effective."

GARY T. RAGGHIANTI

"Gary does a great job!"
"The staff is always courteous and helpful...Really enjoy them."
"You folks went overboard..Lunch was terrific!" "I loved Gary...great experience!"
"Gary is a magician!"
"Keep up the great job!"
Gary Ragghianti understood the issues and effectively moved the parties toward a very satisfactory settlement."
"Ragghianti rules."
"Clone Gary"
"Mr. Ragghianti was effective. He allowed all parties to voice their opinions but came down to earth."
"Gary is simply Marin's & probably California's best mediator!"
"Gary did a truly outstanding job, working with very difficult parties."
"Although it took significant effort after the mediation session, Gary was great at keeping things moving."
"Mr. R is extremely competent. Watching him work was a learning experience."
"Gary was terrific"
"Gary did a great job! You should pay him (a lot) more!"
"Gary R. is very good"
"Gary Raggs is the best"
"....express my admiration for your handling of.....would have written this letter complimenting you on your patience, persistence, and professionalism, even if the mediation had not been successful. I was impressed!" (Gary Ragghianti)
"In spite of the stubbornness of some of the "Players", Gary didn't give up; stayed optimistic and got people to soften up and settle."
"This case was full of difficult personalities. Gary was very good at getting them to be reasonable."
"Gary persevered, which was appreciated and produced a settlement."
"Settled another one with Gary!"
"Frankly, I didn't think it would settle. Gary put it together. Great job!"
"Gary Ragghianti was excellent and I would use him again!"

JUDGE HADDEN ROTH

"Judge Roth was exceptionally effective, particularly in light of the fact that the case was subtle and the parties were known to the Judge."
"Judge Roth did an excellent job of staying focused on the issues."
"Judge H. Roth is excellent."

JUDGE REX H. SATER (Ret.)

"Judge Sater was perfect choice for this mediation. Rather than using a hammer to persuade the parties, he used a conciliatory approach - very good."
"Judge Sater was very effective. I would use again."
"Judge Sater was excellent, unfortunately plaintiff's counsel was not"
"Thank you very much for your courtesy, cooperation and extreme patience. It was a genuine pleasure working with you (Judge Sater) again."
"The work by Judge Sater was an immense help to us all. We very much appreciated Judge Sater's creativeity and practicality. We'll be back!"
"More Judge Saters"
"I expected not to be able to settle this - Judge Sater pulled off a 'miracle'."
"Judge Sater is excellent"
"Judge Sater was great." "Thanks, Rex was very helpful!"
"A very, very difficult case was resolved by Judge Sater."
"Judge Sater was fantastic! His demeanor was friendly, respectful and authoritative."
"We had an excellent result - better than I expected. I attribute this in part to our case preparation but also to Judge Sater’s effectiveness as a mediator. He made all the difference!"

PAMELA SAYAD

"Very professional; very helpful. Settlement. Was a personal help to all parties in addition to the settlement reached."
"Ms. Sayad provided a fair, dignified, effective resolution."
"Our firm is a satisfied customer, so are our clients."
"Ms. Sayad is very tenacious and brought us to settlement."
"Pam really knows her craft"
"Ms. Sayad worked hard with stubborn individuals and eventually settled this case."
"She (Pamela Sayad) was (is) great. Both my client and I thought she was outstanding."
"The case would not have resolved without her."

MICHAEL D. SENNEFF

"I was very happy with his mediation skills."
"An excellent mediator - very patient."
"We needed Mr. Senneff on this one to obtain a settlement."
"Mr. Senneff is an excellent mediator and person."

GARY A. WEINER

"Please call on me to recommend Gary for any case."
"Mr. Weiner's knowledge of the law and his excellent people skills worked 'magic' with my clients"
"His impeccable reputation is well deserved"
"Case Settled!!!"
"Gary helped the parties look at the problem in a new and different way which led to a productive resolution"
"Mr. Weiner was decisive and clear in his rulings. He is very easy to work with and his patience helped get this case resolved."

RESOLUTION REMEDIES

"Thanks for making us feel so welcome."
"Fabulous care with my clients. Keep up the good work and the excellent food"
"Keep up the wonderful food....a wonderful treat when you're sitting around for a long time."
"Diane Story is a gem!"
"Diane Story is very dedicated!"
"Don't change a thing...you're doing it right!"
"A great service and wonderful conference facility."
"Your (RR) consistent extra effort and very real concern for the parties with whom Resolution Remedies deals, in addition to the exceptional people associated with Resolution Remedies and efficient rates which litigants have a chance of affording, makes your company truly outstanding in the ADR field.
"The staff was very courteous, helpful and polite"
I am very impressed with your organization."
"The service was excellent!"
"You know what you're doing".
"The panel member was knowledgeable & hardworking during the arbitration."
"Thank you for the thorough follow up on all scheduling matters and for providing truly personal service."
"Clean, comfortable and well-lit."
"The case administrator was very alert to the circumstances of the case, helpful and quick to respond"

For more information, contact DIANE STORY, Case Administrator at (800) 778-2823
or Caseadministrator@resolutionremedies.com